For any complaints/grievance pertaining to securities broking please write to
[email protected]Procedure to file a complaint on SEBI SCORES: Register on
SCORES portal. Mandatory details for filing complaints on SCORES: Name, PAN, Address, Mobile Number, E-mail ID. Benefits: Effective Communication, Speedy redressal of the grievances.
Procedure to initiate dispute resolution through SMART ODR Portal: Register on
SMART ODR Portal. File a New Dispute. Benefits: After exhausting above mentioned options for resolution of the grievance (i.e. at the Stock-Broker level and escalation made to SEBI SCORES), if the investor/client is still not satisfied with the outcome, he/she/they can initiate dispute resolution through the SMART ODR Portal.
As you are aware, under the rapidly evolving dynamics of financial markets, it is crucial for investors to remain updated and well-informed about various aspects of investing in securities market. In this connection, please find a link to the SEBI Investor Website
https://investor.sebi.gov.in/ where you will find useful information on personal finance and investment useful for existing and new investors. The website contains videos prepared by MIIs related to securities market process education and awareness messages.